Effective Date: May 10, 2023
At Quinteassence Kava Bar, we strive to provide a seamless shipping experience for our customers. This Shipping Policy (“Policy”) outlines our shipping practices and procedures for orders placed through our website quinteassence.com (the “Website”). By placing an order on the Website, you agree to this Policy.
We reserve the right to modify this Policy at any time, and any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the new policy.
We currently ship to the locations indicated on our Website. If your location is not listed, please contact us at [email protected] to inquire about the possibility of shipping to your location.
Shipping Methods and Fees
We offer a range of shipping methods to suit your needs, including standard and expedited options. Shipping fees are calculated based on the destination, the shipping method selected, and the weight and dimensions of your order. You can view the available shipping options and fees during the checkout process.
Delivery times vary depending on the destination and shipping method selected. While we make every effort to ensure that your order is shipped promptly, delivery times are estimates and are not guaranteed. We are not responsible for any shipping delays or problems once the product has been shipped.
Please note that orders may be delayed due to unforeseen circumstances, such as inclement weather, natural disasters, or carrier disruptions.
Orders are processed and shipped Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed and shipped on the next business day. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Customs, Duties, and Taxes
For orders shipped outside the country where we are located, you may be responsible for import duties, taxes, and other fees that may apply to your order. These fees are not included in the total price displayed at checkout and are the responsibility of the customer. It is your responsibility to be aware of and pay any such fees.
Please note that we are not responsible for delays caused by customs clearance procedures in the destination country.
Damaged or Lost Packages
If you receive a damaged package or your package is lost in transit, please contact us immediately at firstname.lastname@example.org We will work with the carrier to resolve the issue and may, at our discretion, offer a replacement or refund.
Changes to Shipping Address
If you need to change the shipping address for your order, please contact us immediately at email@example.com We will make every effort to accommodate your request, but we cannot guarantee that changes can be made once the order has been shipped.
If you have any questions or concerns regarding this Shipping Policy or your order, please contact us at:
Quinteassence Kava Bar
839 North Massachusetts Avenue STE 101, Lakeland, Florida 33801